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March 6, 2018

Something I’ve noticed with all major digital workplace and intranet projects is that a lot of people focus on the important features and forget the important factors.

When people think about designing an intranet or digital workplace, there are a myriad of tools and methodologies available to help them consider the features and content they need to support. Today, most projects are getting pretty successful at looking at these things:

  • Content – What the site says

  • Features – Everything from feeds to self-service...

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