AI is impressive, it's potential is incredible, but it's still not magic. Designed for purpose, it may even live up to its increasable promise, even surpassing the hype, but not without careful application. That means, configured for actual work environments, around real processes. It's not a self-healing quick fix, that will mend any and all problems, while cleaning up previous neglect. We don't want it mirroring or amplifying the wrong behavior, or worse do so without us re

Navigating the digital mess is the first step toward human flow. Image generated by Michael Fürer using AI generative tools. Digital transformation has reached a tipping point. In a recent deep-dive, my colleague Christian Heraty highlighted a tragic reality in the modern workplace: Learned Helplessness . (find that article here) He describes a cycle where employees, battered by "digital friction" and clunky systems, simply give up on trying to improve their workflows. They

The Silent Saboteur In the modern workplace, technology is supposed to empower us. Yet, for many employees, digital tools feel less like enablers and more like obstacles. When systems are confusing, workflows fragmented, and processes riddled with friction, employees often stop trying to optimize their experience. This isn’t laziness, it’s  "learned helplessness" , a psychological phenomenon that quietly erodes productivity and engagement.  Read the full article here on Linke

Recently, we delivered a short notice update and 2026 outlook for a client. It's always fascinating to see what has only just changed and what brilliant things are coming soon. Sure, some fundamentals remain steady, but among many subtle improvements, there are also some long-awaited features finally appearing and even some that may be too advanced for the public. Either way, it's always powerful to witness the vendors passion and dedication to improving their products & serv

I’ve heard it a hundred times:   “The intranet is dead.” And honestly? I get why people say that. But here’s the thing: Are we talking about the concept of an intranet, or the outdated version everyone hated? Because those are two very different things. One’s a dinosaur, the other’s a Launchpad. Read the full article on LinkedIn

It was a pleasure getting to speak at two sessions during this year's Omnia Conference 2025

Freue mich sehr, auf die spannende Diskussion „KI-Adoption ist nicht gleich Teams-Adoption – bzw. was ist anders?“ beim SMART WORK & COMMS Summit, von IOM SUMMIT mitzumachen.

Modern workplaces don’t just thrive by accident. Our proven methods align stakeholders, reduce risk, inspire with real options and accelerate time‑to‑value. Explore what “good” looks like and unlock a measurable impact. For more, check us out on LinkedIn Download our recent brochure here:

Of course, with technology, there's a solution for everything…sigh! In fact, we've been pretty much conditioned to try and buy a new solution for every problem at this point. Continue reading on LinkedIn